OUR PRIVACY POLICY AT A GLANCE

Who are we?
We are FUN FACTORY EL CABEZO, S.L. and we process your data as the Data Controller. That means we are responsible for how your personal data is used and protected.

What do we use your data for?
We use the data you’ve provided online or by any other means to provide our services and respond to your inquiries.

Why do we have your data?
We are entitled to process your data for various reasons. When you fill out a form or send an email with an inquiry or suggestion, we have a legitimate interest in responding to it.

Who do we share your data with?
We only share data with partner companies for handling requests and delivering our services or products, banks, and entities required by law. We never sell your data to third parties.

What rights do you have?
You have the right to access, rectify, or delete your personal data. You may also object to the use of your data, request portability, and not be subject to automated decisions.

We apply the following principles when processing your personal data:

• Lawfulness, fairness, and transparency: We always require your consent for specific purposes, informing you transparently beforehand.
• Data minimization: We only request the data strictly necessary for our purposes.
• Storage limitation: Data is retained only as long as necessary. For subscriptions, we regularly review and delete inactive records.
• Integrity and confidentiality: We treat your data securely and confidentially, taking all necessary precautions to prevent unauthorized access or misuse.

This privacy policy provides detailed information about how we use personal data from clients, suppliers, users, and anyone contacting us, regardless of the communication method.

We aim to be transparent so you understand how your data is used and your rights. Our Privacy Policy, Legal Notice, and Cookie Policy are regularly updated and can be consulted on this website.

If you have any doubts or want more information, please continue reading.

1. WHO IS RESPONSIBLE FOR YOUR DATA?

The data controller is FUN FACTORY EL CABEZO, S.L.:

Identity	FUN FACTORY EL CABEZO, S.L. – B38583605
Address	Av. José Miguel Galván Bello 28, 38612 El Médano, Tenerife, Canary Islands
Phone	922176273
Fax	922176273
Website	http://bikepointtenerife.com
Email	info@medanobike.com

FUN FACTORY EL CABEZO, S.L. informs users that data provided via browsing, forms, or email will be processed by us and recorded in our data processing register in compliance with the GDPR.

2. WHAT DO WE USE YOUR PERSONAL DATA FOR?

On http://bikepointtenerife.com, we process data from website users and third parties. We differentiate the purposes and legal basis based on the data subject category.

WEBSITE USERS
What data do we collect?
a) Data from browsing activity (cookies, Google Analytics).

What is the purpose of the data processing?
When users accept our privacy policy, they authorize us to process data for these purposes:

How do we obtain your data?
Via cookies, forms, or communications with us.

What is the legal basis?
– Your explicit consent (Art. 6.1.a GDPR).
– Legitimate interest (browsing profiles, preferences).
– Contract execution or pre-contractual measures when you request information or make bookings.

CLIENTS
How do we collect your data?
– For online clients: via cookies.
– For in-person clients: via sign-up forms, budget approvals, or signed contracts.

Why do we process your data?

• To manage documents related to your requests and purchases.
• To inform you about offers, products, and services.
• To process your online bookings or purchases.

Legal basis: Execution of a contract or pre-contract. Consent may be revoked at any time.

3. HOW LONG DO WE KEEP YOUR DATA?

WEBSITE USERS
– Data based on consent: as long as relevant and consent is not withdrawn.
– Based on legitimate interest: as long as needed, with safeguards.
– Based on contracts: as long as the relationship lasts, plus any required legal retention.
– IP from cookies: 1 year (to demonstrate user consent).
See our “Cookie Policy” on the website for specific cookie retention periods.

CLIENTS
– Data based on consent: as long as relevant and consent is not withdrawn.
– Based on legitimate interest: as long as needed.
– Based on contracts or legal obligations: for the duration of the contract and any required retention period. Data cannot be deleted if subject to legal blocking.

4. WHO CAN USE OUR SERVICES?

Only individuals over 14 may provide data via email. If under 14, parental or guardian consent is required.
Users guarantee the authenticity and accuracy of all information provided and affirm they are over 14.
If you provide data about third parties, you confirm you have their consent and agree to inform them as required. FUN FACTORY EL CABEZO, S.L. may verify this.

5. WHO WILL YOUR DATA BE SHARED WITH?

We do not share data unless legally required or necessary to fulfill your request.

Potential recipients include:

• Public authorities as required by tax, labor, or other laws.
• Data processors (fraud detection, tech services, customer service, marketing, delivery providers, etc.).

6. ARE THERE INTERNATIONAL DATA TRANSFERS?

http://bikepointtenerife.com is hosted in Spain (EU). Therefore, no international transfers occur unless required by third-party services, in which case we use GDPR-approved mechanisms (Art. 46 and 49).

All third parties must demonstrate proper safeguards before data sharing and transfers outside the EU require a valid legal framework. By accepting this privacy policy, you agree to such transfers.

If GDPR requirements are unmet, we may request your consent or execute a contract in your interest.

We never sell your data.

7. WHAT ARE YOUR RIGHTS?

You can exercise the following rights:

1. Access your personal data
2. Rectify inaccurate or incomplete data
3. Request deletion when data is no longer necessary
4. Object to processing
5. Request processing restriction
6. Request data portability
7. Prevent automated decision-making
8. Withdraw previously given consent

To exercise your rights, send a written request with proof of identity to:
– Postal: FUN FACTORY EL CABEZO, S.L., Avenida José Galván Bello, nº28, 38612 – EL MÉDANO, Santa Cruz De Tenerife
– Email: info@medanobike.com

Requests will be answered within one month. This may be extended by two months for complex cases, with notification provided within one month.

You can also lodge a complaint with the Spanish Data Protection Agency: www.aepd.es.

8. ARE MY DATA SECURE?

Our site is hosted by IONOS Cloud S.L.U., a secure European provider.

We ensure confidentiality and take all appropriate security measures in accordance with EU Regulation 2016/679 (GDPR). Data is handled securely using SSL encryption for all communications.

9. LINKS TO OTHER SITES

If you leave our website via links, FUN FACTORY EL CABEZO, S.L. is not responsible for the privacy policies or cookies of those external websites.