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Fragen.
Klare Antworten.

The bikes are displayed as a catalogue. Use the enquiry form on the bike page to confirm availability, condition, size and the next steps with the Bike Point team.

Open the bike you are interested in and select “Ask for information”. Include your preferred size, where you are staying and the best way to contact you. The enquiry is sent directly to our shop team.

We keep catalogue prices updated, but availability and the final price must be confirmed by the shop before any payment or collection is arranged.

Yes. Tell us your height, inseam and current bike size in the enquiry form. Our team can advise on the most suitable available frame and arrange a fitting where appropriate.

New bikes are offered as new retail stock. Used bikes may include ex-rental or previously owned bikes. The product page identifies the condition and our team can provide current photographs and further details.

Used bikes are checked by the Bike Point workshop before being offered. Ask the team for the bike-specific service history, component condition and any work completed.

A reservation may be possible after the team confirms the bike and your requirements. Reservation terms and any deposit will be explained directly by the shop.

Contact us anyway. Stock changes regularly and the team may have an incoming bike, another suitable model or the same bike available at a different Bike Point location.

Usually, yes. Contact the team first so the bike can be confirmed and prepared at the correct shop. Test rides depend on the bike, availability and identification requirements.

The team will confirm the collection shop with you. Bike Point has locations across Tenerife, but not every catalogue bike is held at every location.

Delivery or transfer may be available depending on the destination and bike. Ask the shop for the available options and cost before completing the purchase.

The shop team will confirm the accepted payment methods when arranging the purchase. Please do not send payment until availability and the sale details have been confirmed.

Warranty and after-sales terms depend on whether the bike is new or used and on the manufacturer. The applicable terms will be confirmed before purchase.

Use any product enquiry form or contact Bike Point directly. Include the bike name and size so the team can answer quickly.